Major Outage

Incident Report for Asana

Resolved

We're up and running. Our sincerest apologies. We are working hard to reduce the risk of this happening again and we plan to post a more in-depth explanation in the near future.
Posted Jan 22, 2019 - 19:42 UTC

Update

All systems are operational, but we're keeping the incident open as we monitor things.
Posted Jan 22, 2019 - 18:36 UTC

Monitoring

You should have no problem accessing Asana from a computer, but you may notice some delays with things like notifications, invitations, and project or task duplications. Mobile apps are back up and we're watching them. We are still working on the API. Thank you for your continued patience.
Posted Jan 22, 2019 - 18:02 UTC

Identified

Our team has identified the problem and is currently working on a fix. We appreciate your patience!
Posted Jan 22, 2019 - 17:26 UTC

Investigating

Thanks again for your patience and understanding; we're doing our best to resolve this issue and will be in touch as soon as we have an update.
Posted Jan 22, 2019 - 14:50 UTC

Monitoring

Most of our users should now be able to access and use Asana; however still we're working to resolve some issues with our API. Thanks again for your patience!
Posted Jan 22, 2019 - 14:28 UTC

Update

We're still working toward a resolution and appreciate your patience. Stay tuned for more updates
Posted Jan 22, 2019 - 14:22 UTC

Update

We are continuing to investigate this issue.
Posted Jan 22, 2019 - 14:19 UTC

Update

Our team is still investigating this issue; our sincere apologies for any inconvenience caused, and thank you for your patience. We'll be in touch as soon as we have an update!
Posted Jan 22, 2019 - 12:45 UTC

Investigating

We're currently experiencing some difficulties; as a result, a majority of our users are unable to access Asana. Our Development Team is currently working to resolve this issue as soon as possible. Sincere apologies for the inconvenience caused, please keep an eye on this page for the latest updates.
Posted Jan 22, 2019 - 11:57 UTC
This incident affected: US (App, API, Mobile).