Downtime for the Asana web app

Incident Report for Asana

Resolved

Thank you for your patience. Service is fully restored, and the Asana web app is back to normal functionality.

Posted Jan 05, 2026 - 21:50 UTC

Monitoring

Our engineers have identified and reverted the change preventing users from starting new Asana web app sessions.

We're monitoring the situation to ensure recovery. The Asana web app is operational, and other services (mobile, API) are unaffected.

Posted Jan 05, 2026 - 21:29 UTC

Investigating

Users are currently unable to begin new sessions in the Asana web app. Our engineers are working to investigate and mitigate this issue as soon as possible.

Existing web sessions are unaffected, along with mobile and API traffic.

Posted Jan 05, 2026 - 21:17 UTC

This incident affected: US (App), EU (App), Japan (App), and Australia (App).