Our error rates are back to normal baseline, and we don't expect an immediate recurrence. We'll create a post-mortem in the next few days with more details, including what happened and how we plan to prevent this going forward.
Posted Jan 22, 2026 - 18:38 UTC
Update
Error rates have dropped significantly, to about 2%. It's possible some users continue to see errors, but we expect most users to be able to use Asana.
Posted Jan 22, 2026 - 18:04 UTC
Update
We've identified the cause and have rolled back. Based on our monitoring, we should be recovered for some users.
Posted Jan 22, 2026 - 17:59 UTC
Update
We are continuing to investigate this issue.
Posted Jan 22, 2026 - 17:51 UTC
Investigating
We're investigating an outage, it looks like no one is able to reach the Asana webapp.
Posted Jan 22, 2026 - 17:48 UTC
This incident affected: US (App), EU (App), Japan (App), Australia (App), and Middle East (App).